Document automation · Workflow systems

We build the systems that turn document-heavy back offices into automated, AI-driven operations.

Bespoke development, AI-powered document automation, and Tungsten/Kofax modernisation for UK insurers, financial services and public sector organisations. 20+ years of evidence. Senior team, no juniors-in-disguise.

Trusted by global organisations including Unilever, Daimler Truck, and Co-op Insurance

Over two decades of delivery across regulated environments

Why organisations trust GRG

Specialist expertise. Senior delivery.

GRG is an independent consultancy specialising in document automation, intelligent workflow and bespoke systems — built for organisations where accuracy, security and audit-readiness are non-negotiable: insurers, financial services and the public sector.

We’ve spent over 20 years building exactly these systems, and we put senior people on every engagement.

Key strengths

  • 20+ years building document automation and back-office systems
  • Certified Tungsten/Kofax specialists since 2007
  • AI-driven extraction and classification, built on AWS
  • Senior team on every engagement — no bait-and-switch
  • Audit-ready, security-first delivery for regulated environments

Our approach

Discovery first. Built for the real world. Handed over clean.

Every engagement starts with deep discovery — we map your actual documents, systems, volumes and constraints before proposing anything. We don’t apply generic frameworks; we design for the way your operation really runs, in environments where errors and downtime carry real consequences.

Our aim is straightforward: cut manual effort, strengthen control and audit trails, and deliver measurable improvements that scale.

How we deliver:

  • Discovery & process assessment
  • Solution design & build
  • Security, compliance & audit alignment
  • Testing, training & clean handover
  • Ongoing support & optimisation

What we deliver

Specialist capability across document automation, workflow and bespoke development.

Document Automation & AI

AI-driven document capture, extraction and classification that replaces manual data entry with audit-ready automation. Powered by AWS AI services and our own Caelum extraction engine.

Tungsten / Kofax Modernisation

Specialist support for organisations running Kofax Capture, KTM, TotalAgility or CCM — upgrades, migrations to the latest Tungsten stack, custom export connectors and workflow agents. Certified specialists since 2007.

Bespoke Workflow &
Back-Office Systems

When off-the-shelf doesn't fit, we build. End-to-end serverless systems on AWS — mobile-first, secure and scalable. From B2B incentive platforms processing thousands of claims to case management for regulated industries.

Cloud & Serverless Engineering

Secure, scalable AWS architecture with zero infrastructure to manage. Lambda, Fargate, Step Functions and event-driven design — built for resilience and cost-efficiency.

A long-term partner, not a vendor

Relationships built on delivery, not lock-in.

We work with insurers, financial services and public sector teams as long-term technical partners. Every engagement runs to defined milestones with transparent reporting — and our responsibility doesn’t end at go-live.

We document what we build, train your people on it, and stay accountable for it long after launch. Because a working system you can rely on matters more than a finished project.

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Head Office

GRG Professional Services Ltd., 20-22 Wenlock Road, LONDON, N1 7GU

E-Mail Us

enquiries@ grgprofessionalservices.uk

Call Us

+44 (0) 330 350 2575

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